If you need to change an order or have a concern about flowers or a gift, contact Flower Empire with your order number and the details of the issue. Photographs can help us understand a condition or arrangement concern.
Call 416-388-0409 or email info@flowerempire.ca.
Please contact us before sending an item back or assuming a change, cancellation, refund or replacement has been accepted. The resolution and any applicable terms must be confirmed for your order.
